FAQ

Some of the questions you may want to ask about, we got them covered here.

 
1May I see a menu?
Please click the link to check out our food menu. Link: http://tollhouse.ph/our- menu/ Prices are subject to change without prior notice.
2 Where are your branches?
Our branches are located at Sto Rosario Street (near Holy Angel University), Marquee Mall (ground level), Newpoint Mall (2 nd level), SM Clark (ground level),
and SM Telabastagan (ground level).
3How do we contact Tollhouse branches?
Our phone numbers are as follows:
Main Branch (Sto Rosario) – (045) 8880717, 09175346487, or 09988694890
Marquee Mall Branch – 09988694891 or (045) 3043127
Newpoint Mall Branch – 09209671400
SM Clark Branch – 09309662918
SM Telabastagan Branch – 09088815135
4What time do you open?
Our mall branches follow mall hours. The main branch at Sto Rosario opens at 9:30am from Monday to Saturday, and
8:00am on Sundays. We close at 8:00pm daily at our main branch.
5What are the flavors and prices of your cakes?
Our cake menu is available at the link: http://tollhouse.ph/cakes/
6Are custom designs and sizes available?
Please contact any of our service staff and cashiers to request a quotation on custom sizes for debuts, weddings, and other special events. If you have a design in mind, please bring a copy so we can provide you with an accurate quotation.
7Do you have cupcakes?
Yes. Our cheese cupcakes are Php10 each. Mini chocolate cupcakes are Php14
each. Chocolate cupcakes (same size as our cheese cupcakes) are Php55 each.
We also have bars and brownies at Php25 each.
8Do you have sliced cakes?
Yes. We have limited number of cakes that are sold at Php45 to 65 per slice. Availability depends per branch. Please ask our service staff about what cakes are available on the day of your visit.
1Catering and Function Hall
a. Do you cater?
We have a function hall at the 2 nd level of our main branch at Sto Rosario Street.
The Crisostomo Hall seats 50 to 80 persons and we offer a catering menu. Please contact our main branch at (045) 8880717, 09175346487, or 09988694890 to inquire about availability and pricing.
2Franchising
a. Are you open for franchising?
At this time, we have not opened our business model to franchising. We are concentrating on making the service better in our current branches and expanding to additional stores in the coming year.
3Do you deliver?
We don’t have an in-house delivery service. mangan.ph offers our food for delivery to their coverage area. Please contact them to inquire about delivery.
4Can I order online?
Unfortunately, we don’t have facilities to take orders online at this time. All orders are taken in-store or via phone (except on holidays and peak days). On holidays such as Christmas, New Year’s, Mother’s Day, Father’s Day, Valentine’s Day, etc, we do not take orders via phone as we require downpayments and due to the large influx of orders on those days. Please visit our stores to place your orders and give downpayment.
5Do you accept credit card payments?
We only accept cash payments at this time.
6Do you accept table reservations?
We only accept table reservations at our main branch. On holidays such as Christmas, New Year’s, Mother’s Day, Father’s Day, Valentine’s Day, etc, reservations are not allowed due to increased volume of guests. Our mall branches do not accept reservations due to limited space.
7How long does it take to prepare party trays?
It usually takes about an hour, depending on the quantity and product you ordered.
8What are the food items available for party trays?
Most food items on our menu are available in party tray sizes. Please click the link to check out our party tray menu. Link: http://tollhouse.ph/party-trays/
9How many persons can be served by party trays?
Estimated number of servings varies per product and the serving size you allot
per person. We usually estimate the number of servings as follows:
small – good for 7 to 10 pax
medium – good for 10 to 15 pax
large – good for 15 to 20 pax